Rochell's Sweet Treats - About Us
Rochell's Sweet Treats - Professionalism at its best...because our prices beats the rest
 


About Us:
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the cake world.

Located in the NYC AREA.

Hours:                                           
Mon-Sat...10 am - 11 PM      
Sunday...OPEN.


Please read my policy statements and payment terms below
 
All of the fondant cakes are covered in chocolate ganache,  which includes  white or milk chocolate Or butter cream.


Deposit: Unless otherwise stated, I require a 50% deposit to secure your date and this is payable upon placement of your order. Payments  must be received within 3 days of placing your order.The balance is due on or before the day of pick up. Please keep in mind that all order's under $100 must be paid in full.
Full payment: All orders must be paid in full, if your order is placed under 3 weeks of your due date. And an additional fee of $25 may be applied.
Lead Time: You can place your order at any time provided your date is still available. Generally I advice that you place your order one month before the event. Last minute orders can be accepted if the date is still available...Therefore full payment is due.
Cancellation: All payments are final no refunds.
Payment Method: I accept cash, pay pal, debit and all major credit cards.
Late Fees:
There is a $10.00 late charge every 15 minute past your pick up time. That amount must be paid in full before your order is released.
Please Keep in mind that there is a maximum hold time for your orders to be picked up...which is until the end of the business day!
 
Please note that most props are made with rice crispy.
  
If your order is not picked up by the end of the business day, then your order will be donated to a charity of my choice!!!